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7 Questions to Ask Your Mover

License, insurance, quote structure, and what happens if something breaks — the 7-question checklist that protects you from bad movers.

1. Are you locally owned?

Every legit mover carries commercial auto insurance, cargo insurance, and (for interstate) a USDOT number. Ask for proof. Any mover who can’t produce it in five minutes is not a mover you want.

2. Is your quote binding, or an estimate?

Binding = the price we agree on is the price you pay. Non-binding = the final bill can be different. Ask which one you’re getting, in writing.

3. What’s the minimum charge?

Every move is unique. MOVE FORWARD LLC provides customized moving estimates based on your inventory, distance, accessibility, crew requirements, and requested services. Contact us for a personalized moving quote.

4. Are pads, dollies, and wrap included?

They should be. Watch for movers who charge extra for basic equipment on move day.

5. What’s your damage claim process?

Stuff breaks, occasionally. Ask what happens if it does — full replacement value? Cents per pound? Deductible?

6. Will the same crew handle load and unload?

For local moves this is standard. For long-distance, ask specifically — some companies swap trucks and drivers mid-route.

7. How do I reach you on move day?

You want a cell phone number for the crew lead, not a call center. Save it in your phone before move day.

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188+ reviews across Google & U-Haul Moving Help · Google 4.9★ 📞 208-295-MOVE 💬 Text us

“Michael and his crew were quick to my needs. Needed to move on short notice, on a weekend — they answered the call, showed up on time and moved us in quickly and efficiently. Courteous and treated our belongings with care. Highly recommend.” — Stephen P. Google “I've worked with Mike and his team for more than ten years. They are the only moving company I trust and will ever use. They've never damaged, broken, dropped, or lost a single item. Truly one of a kind.” — Five Star Ranch Google “Wonderful experience with Jacob and Deackon. They were very careful, gentle and efficient with moving our various items.” — Susan Waweru Google “Move Forward helped us move over 300 cabinets. Sam took the lead and his crew was professional, hardworking, and incredibly detail-oriented from start to finish. We highly recommend them.” — 3D Cabinets, CDA, ID Google “Great service. Samuel and Mickey were friendly, professional, and knew how to do their job. I recently retired from Washington State DOC as an executive manager — they reminded me great young professionals still exist.” — Dennis Jordan Google “Move Forward LLC helped us move our upright piano and did it without damaging the piano and our house. Very efficient and got it done on the same day.” — Zie T. Google “Very friendly, excellent movers, no wasted time. Would recommend and use again.” — Lynne M. Google “Great company and team all around. Very professional and do an outstanding job. I highly recommend.” — MP N. Google “The Move Forward team was amazing! Showed up on time, worked tirelessly throughout the day, and treated our belongings with the utmost care.” — Cindi H. Google “Outstanding experience. The crew was professional, efficient, and handled all of our belongings with great care. Highly recommend Move Forward LLC.” — Shad M. Google★★★★★ “Kyle and Zach worked incredibly hard. They were very careful with our furniture and walls.They lifted and moved things safely. They didn't waste a single minute and were exceedingly efficient. I appreciated their helpful and positive attitude the entire time. I was a little hesitant at first to hire moving help but Zach and Kyle made me a believer, I would never ever move without hiring these two guys. I would definetly hire them again in the future and highly recommend their service.” — Mary E. U-Haul Moving Help★★★★★ “These guys are amazing! They unloaded really quickly came out to Dover for us. They are friendly, personable and communicative. Highly recommend them. Makes moving that much easier (this was a POD unload and placing furniture in our new home. Thanks guys!” — Julia J. U-Haul Moving Help★★★★★ “The entire transaction was great. I had movers named Samuel and Gavin and they were awesome. Very efficient, careful with property and obviously knew what they were doing. Would definitely use Moving Help again. I tipped both well at the end of the job. Brian Gracyalny President All Medicare Solutions LLC” — BRIAN G. U-Haul Moving Help4.5/5 “I received a calendar invite for blocked afternoon time. Micky called to give me an ETA since their previous job ran later. Drew and Micky worked well as a team loading and unloading the moving truck. They were faster than anticipated which helped them be on time for their next appointment.” — Colleen S. U-Haul Moving Help★★★★★ “Sammy was on time, professional, friendly, and with his workmate got the job done. They were amazing packets and got everything I had packed into my small SUV and 4x6 uhaul trailer. They did it quickly too. I highly recommend them.” — sheryl s. U-Haul Moving Help4.5/5 “Deacon and his partner were on time and ready to work. They were pleasant and professional. And had a sense of humor. I enjoyed working with them.” — Ron J. U-Haul Moving Help★★★★★ “Gentleman were amazing! Courteous, professional, exceptionally kind, and efficient.” — Michelle S. U-Haul Moving Help★★★★★ “This team was outstanding. Fast, efficient, took care with my things. Highly recommend. Would use them again.” — Susan S. U-Haul Moving Help★★★★★ “Gavin and Jakaih were a pleasure to work with. Timely, efficient and super helpful.” — Tim G. U-Haul Moving Help★★★★★ “efficient, polite, fast, lot of work and they were very cheerful, great attitudes. I would definitely hire them again.” — Valerie R. U-Haul Moving Help “Michael and his crew were quick to my needs. Needed to move on short notice, on a weekend — they answered the call, showed up on time and moved us in quickly and efficiently. Courteous and treated our belongings with care. Highly recommend.” — Stephen P. Google “I've worked with Mike and his team for more than ten years. They are the only moving company I trust and will ever use. They've never damaged, broken, dropped, or lost a single item. Truly one of a kind.” — Five Star Ranch Google “Wonderful experience with Jacob and Deackon. They were very careful, gentle and efficient with moving our various items.” — Susan Waweru Google “Move Forward helped us move over 300 cabinets. Sam took the lead and his crew was professional, hardworking, and incredibly detail-oriented from start to finish. We highly recommend them.” — 3D Cabinets, CDA, ID Google “Great service. Samuel and Mickey were friendly, professional, and knew how to do their job. I recently retired from Washington State DOC as an executive manager — they reminded me great young professionals still exist.” — Dennis Jordan Google “Move Forward LLC helped us move our upright piano and did it without damaging the piano and our house. Very efficient and got it done on the same day.” — Zie T. Google “Very friendly, excellent movers, no wasted time. Would recommend and use again.” — Lynne M. Google “Great company and team all around. Very professional and do an outstanding job. I highly recommend.” — MP N. Google “The Move Forward team was amazing! Showed up on time, worked tirelessly throughout the day, and treated our belongings with the utmost care.” — Cindi H. Google “Outstanding experience. The crew was professional, efficient, and handled all of our belongings with great care. Highly recommend Move Forward LLC.” — Shad M. Google★★★★★ “Kyle and Zach worked incredibly hard. They were very careful with our furniture and walls.They lifted and moved things safely. They didn't waste a single minute and were exceedingly efficient. I appreciated their helpful and positive attitude the entire time. I was a little hesitant at first to hire moving help but Zach and Kyle made me a believer, I would never ever move without hiring these two guys. I would definetly hire them again in the future and highly recommend their service.” — Mary E. U-Haul Moving Help★★★★★ “These guys are amazing! They unloaded really quickly came out to Dover for us. They are friendly, personable and communicative. Highly recommend them. Makes moving that much easier (this was a POD unload and placing furniture in our new home. Thanks guys!” — Julia J. U-Haul Moving Help★★★★★ “The entire transaction was great. I had movers named Samuel and Gavin and they were awesome. Very efficient, careful with property and obviously knew what they were doing. Would definitely use Moving Help again. I tipped both well at the end of the job. Brian Gracyalny President All Medicare Solutions LLC” — BRIAN G. U-Haul Moving Help4.5/5 “I received a calendar invite for blocked afternoon time. Micky called to give me an ETA since their previous job ran later. Drew and Micky worked well as a team loading and unloading the moving truck. They were faster than anticipated which helped them be on time for their next appointment.” — Colleen S. U-Haul Moving Help★★★★★ “Sammy was on time, professional, friendly, and with his workmate got the job done. They were amazing packets and got everything I had packed into my small SUV and 4x6 uhaul trailer. They did it quickly too. I highly recommend them.” — sheryl s. U-Haul Moving Help4.5/5 “Deacon and his partner were on time and ready to work. They were pleasant and professional. And had a sense of humor. I enjoyed working with them.” — Ron J. U-Haul Moving Help★★★★★ “Gentleman were amazing! Courteous, professional, exceptionally kind, and efficient.” — Michelle S. U-Haul Moving Help★★★★★ “This team was outstanding. Fast, efficient, took care with my things. Highly recommend. Would use them again.” — Susan S. U-Haul Moving Help★★★★★ “Gavin and Jakaih were a pleasure to work with. Timely, efficient and super helpful.” — Tim G. U-Haul Moving Help★★★★★ “efficient, polite, fast, lot of work and they were very cheerful, great attitudes. I would definitely hire them again.” — Valerie R. U-Haul Moving Help