Privacy Policy

Effective Date: January 2, 2026

Move Forward LLC ("we," "us," or "our") operates moveforwardwithus.com and provides local moving and furniture delivery services in the Inland Northwest, including Coeur d'Alene, Post Falls, Spokane, and surrounding areas. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

When you submit a quote request, contact form, or book a service, we may collect:

  • Your name
  • Phone number
  • Email address
  • Pickup and delivery addresses
  • Move details (date, size, special items, access notes)
  • Any additional information you voluntarily provide

How We Use Your Information

We use the information you provide solely to:

  • Respond to your quote request and follow up with qualifying questions
  • Provide accurate estimates and scheduling
  • Communicate about your move via phone, email, or SMS text message
  • Confirm bookings and send service-related updates
  • Improve our operations and customer service

SMS / Text Messaging

By submitting your phone number through our quote request form or any contact form on this website, you agree to receive SMS text messages from Move Forward LLC regarding your moving inquiry. These messages may include follow-up questions, hourly rate estimates, scheduling, and booking confirmations. Message frequency varies based on your conversation with us. Message and data rates may apply. Consent to receive SMS messages is not a condition of any purchase. You may reply STOP at any time to opt out, or reply HELP for assistance.

Information Sharing

We do not sell, rent, or share your personal information — including your phone number and SMS opt-in data — with third parties for marketing purposes. We only share information with trusted service providers (such as our SMS delivery partner and our CRM platform) strictly as necessary to operate our business and communicate with you. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request to see, update, or delete the personal information we have about you at any time by contacting us using the information below.

Contact

Move Forward LLC
Email: mj@moveforwardwithus.com
Phone: 208-295-6683

By using this website or submitting your information, you consent to this Privacy Policy.